Shipping Policy

At Zoe and Eve we begin processing your order right away, please allow 5 to 7 business days for shipping. Shipping occurs once payment is approved, the address is verified, and the item is prepared. 

Personalized orders may require an additional 2 to 3 days for processing.

2020 Shipping Update

Each shipping carrier is responding to COVID-19 differently. Review the carrier's latest updates to learn how changes to their services might impact your delivery.

The Centers for Disease Control, World Health Organization, and Surgeon General have stated that there is no evidence that COVID-19 can be spread through the mail.

USPS

USPS has the following changes to their service:

  • Some mail classes have extended their expected delivery times:
    • Priority Mail two-day service is now 3 days.
    • Priority Mail three-day service is now 4 days.
    • Priority Mail Open and Distribute is now 2-4 days.
    • First-Class Package Service two-day service is now 3 days.
    • First-Class Package Service three-day service is now 4 days.
  • Priority Mail's two-day and three-day services now include up to $50 USD in free insurance.
  • Some USPS post offices are closed. For more information, refer to USPS Business mailers service disruptions.
  • USPS is not shipping to certain countries. For more information, refer to USPS's international service disruptions.
  • There are delays in USPS mail and package deliveries to and from certain countries.

For more information about any USPS service disruptions to businesses, refer to USPS® Coronavirus Updates for Business Customers.

For more information about USPS's updated operations, refer to their changes to retail stores and changes to delivering shipments.

For more information about specific country delays for USPS shipments, refer to USPS's international service disruptions.

UPS

UPS has the following changes to their service:

  • As of March 26, 2020, the UPS service guarantee is suspended for all shipments from any origin and to any destination.
  • As of March 24, 2020, the UPS service guarantee is suspended for all US-origin shipments (domestic and international) at any service level.

For UPS's service alerts, refer to UPS's service alerts.

 

Our Free Shipping offer is for standard USPS shipping and is applicable to all orders over $75.00 after coupons and discounts have been applied.

NOTE: CHOOSING USPS PRIORITY MAIL, PRIORITY MAIL EXPRESS OR UPS SERVICES ONLY DETERMINES HOW QUICKLY YOU RECEIVE YOUR ORDER ONCE WE SHIP IT.  PLEASE FACTOR IN OUR PROCESSING TIME WHEN PLACING YOUR ORDER. 

 

NORMAL DELIVERY ESTIMATES PER USPS:

Standard First Class:  3 to 4 Business Days**
USPS Priority Mail: 2 to 3 Business Days
USPS Priority Mail Express: 1 to 2 Business Days

**Our Business Days are Monday through Saturday

Actual delivery date may vary and is based on origin, destination, Post Office acceptance time, and other conditions.

CHRISTMAS SHIPPING DEADLINES

If you need your orders to arrive by December 24, keep these shipping deadlines in mind.
 
             
USPS Service Order By Estimated Shipping Date Estimated Delivery
Standard 1st Class 12/13/2019 12/17/19 to 12/18/19 12/23 to 12/24
Priority Mail  12/16/2019 12/20/19 to 12/21/19 12/23 to 12/24
Priority Mail Express 12/17/2019 12/21/19 to 12/23/19 12/23 to 12/24

(Actual delivery date may vary and is based on origin, destination, Post Office acceptance time, and other conditions).
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